At Colliers Wood Flowers, we are dedicated to delighting our customers with beautiful, fresh flowers and exceptional service. As a trusted local florist serving households and businesses in Colliers Wood and the surrounding communities, we stand by the quality and freshness of every arrangement we deliver.
Your satisfaction and the vibrancy of your blooms are our top priorities. We guarantee that every bouquet and arrangement is crafted with the freshest flowers available. We aim for each delivery to showcase the best in floral artistry and longevity, ensuring your gift or décor brings lasting joy.
If your flowers arrive damaged or in poor condition, please notify us as soon as possible upon receipt. We kindly ask you to report any issues on the same day of delivery. This allows us to address the situation promptly and keep our high standard of service for the Colliers Wood community. Depending on the issue, we may request a photo to help us understand the problem and provide a swift resolution.
All our flowers are delivered at the peak of freshness. However, as flowers are a perishable product, we recommend that any concerns about freshness or quality are brought to our attention within 24 hours of delivery. If your flowers do not last a minimum of 5 days (when cared for according to care instructions), please reach out so we can assist you appropriately.
Your peace of mind is important to us. If your order arrives damaged, does not meet our freshness guarantee, or you are otherwise dissatisfied with your purchase, we offer the following solutions:
We will work with you to find the best resolution, ensuring you are fully satisfied with our service.
We aim for every experience with Colliers Wood Flowers to be a positive one. If you have a complaint regarding your order, delivery experience or our products, please contact us directly with your order details and the nature of your concern. Our dedicated team will review your complaint as a matter of priority and respond promptly with a proposed solution. Most issues are resolved swiftly to the satisfaction of our valued local customers.
Colliers Wood Flowers is proud to serve as a trusted florist in the local area, bringing fresh, beautiful flowers to homes and businesses in Colliers Wood and nearby neighbourhoods. Our commitment to quality, reliability and customer happiness is at the heart of everything we do. Thank you for choosing us for your floral needs.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
